Orientation Program
Our orientation programs are designed to welcome new hires and enahnce retention of current employees. RWCA will design custom programs to enhance the consistency of communication of your company’s mission, values, policies and procedures, speeding time to productivity and improving employee satisfaction. We develop a strategy map, linking individual performance to company goals, incorporate company history and structure, and include career development and customer service programs. We also design employee and trainer manuals and provide train the trainer sessions if desired.

Team Building
CPI/RWCA customizes programs to enhance organizational effectiveness through team building and development. The programs are directed toward communication and conflict resolution, leadership and management development, and team(s) identification and analysis.

A key ingredient in the process is getting people at any level in an organization to understand themselves and those with whom they work. Using the widely acclaimed Myers-Briggs Type Indicator (MBTI), our program directs people in becoming more aware of why people with whom they work seem to react, function, and behave they way they do.

Individual and collective results of our Team Building Programs include:

o A clearer understanding of individual work styles and behaviors
o A heightened appreciation of others and how to make constructive use of individual differences in the work place
o A realization that individual differences in approaching problems can be healthy and productive
o An enhanced understanding of differences in management styles;
improved conflict resolution skills
o More effective communication with supervisors, peers, and subordinates.

Interview Skills Building for Managers
With the exception of the Human Resource Department, very few managers know how to interview, evaluate, and select new employees for hire. In addition to the high probability for poor hires, there is also the possibility of a manager saying something wrong that leads to legal action against the company. CPI/RWCA's Interview Skills Building program teaches managers how to interview more effectively thus improving their ability to define and communicate opportunity, assess candidates, and make hiring decisions that have long-term success.

New Manager Program
The New Manager Program is designed for any individual who will be a supervisor/manager of other employees for the first time. Suggested timing is early in the first six months of assuming a new leadership position. The program is designed to establish "best practices" as the candidate begins their journey into organizational leadership. The curriculum is not industry specific and applies equally well to new managers in service, manufacturing, and technology industries in either the public or private sector.

There are distinctly different personal, functional, and technical skills necessary to achieve managerial excellence. Practices learned in the first management role often carry through the rest of a career. This program presents the new manager a forward-thinking set of ”best practices" which will:

o Improve their ability to lead a team/organization;
o Teach them to manage for high performance;
o Reduce the likelihood of exposure to lawsuits and/or liabilities
o Train them to properly staff and measure their organizations
o Provide them with the tools to implement productivity and efficiency improvements
o Teach them to manage their professional careers.

The curriculum is delivered in either a one or a two-day workshop format. Comprehensive discussions and exercises in the following areas are included: Personal skills, key competencies / functional skills, tools / technical skills, compliance issues, managing for high performance, and career development.

P.R.I.D.E.
Personal Responsibility in Daily Effort is another program developed by the staff of CPI/RWCA in response to a client request. This program assists employees achieve success and satisfaction in their careers. Utilizing a combination of lecture and small group breakout sessions, obstacles to success are identified and action plans for correction developed by participants. These documented plans are focused on achieving specific metrics in their current position as well as career development plans for the next five years. It is a four-hour program for developing individual pride and a no-excuses approach to work. P.R.I.D.E. is one segment of the Excellence in Leadership Program described elsewhere in this site.